Privacy Policy
Last Updated: May 21, 2026
Bonobos Games Yazılım Medya ve Ticaret Limited Şirketi ("Bonobos Games", "Company", "we", "us", or "our") values the privacy of our users. This Privacy Policy ("Policy") explains how we collect, use, share, and protect personal data through our mobile applications, games, and website (collectively, the "Services").
This Policy is prepared in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK"), the European Union General Data Protection Regulation ("GDPR"), the Children's Online Privacy Protection Act ("COPPA"), the California Consumer Privacy Act ("CCPA"), and other applicable laws.
By using our Services, you agree to the data processing practices described in this Policy.
1. Data Controller
The data controller under the KVKK and GDPR is Bonobos Games Yazılım Medya ve Ticaret Limited Şirketi, located at Maslak Mah. Eski Büyükdere Cad. No: 21 İç Kapı No: 1, Sarıyer / İstanbul, Türkiye. You can reach us by email at hello@bonobos.games.
2. Personal Data We Collect
To provide, improve, and operate our Services and to comply with our legal obligations, we collect several categories of data as described below.
2.1. Device and Technical Data
When our application is installed and used, we automatically collect information including your device model, manufacturer, and hardware details, your operating system and version, unique device identifiers such as IDFA and GAID/AAID, your IP address and approximate geographic location at the country or city level, your language and regional settings, mobile network information and carrier details, application version and install or update dates, as well as crash reports and performance data.
2.2. Gameplay and Analytics Data
We collect information related to your gameplay, including your game progress, level, score, and achievements, your in-game behavior, session duration, and frequency of use, in-app clicks, navigation, and interaction data, your preferences and settings, and your ad interactions and impression data.
2.3. Account Information
If you create an account or sign in using third-party services, we collect your email address, your username or nickname, your profile picture if you provide one, and any publicly available profile information shared through your social media account.
2.4. Purchase and Payment Data
When you make an in-app purchase, we collect your purchase history, amount, and date, the transaction ID, and the currency and country of the transaction. We do not collect or store payment instrument data such as credit card numbers or bank account details. These transactions are handled by Apple App Store and Google Play, and their respective privacy policies apply.
2.5. Communication Data
When you contact us via email or support channels, we collect the name, email address, and content of your communication.
3. Purposes and Legal Bases for Processing
We process your personal data to provide our Services and deliver the gameplay experience, to manage your account and save your progress, and to process in-app purchases. The legal basis for these activities is the performance of a contract with you.
We also process data to provide customer support, to improve our Services through debugging and performance analysis, to prevent fraud, and to maintain security. These activities are based on our legitimate interests, and in some cases on our legal obligations or the performance of a contract.
For serving advertisements, providing personalized advertising experiences, and sending marketing communications where applicable, we rely on your explicit consent. Finally, we process data as necessary to comply with legal obligations imposed on us by applicable law.
4. Third-Party Service Providers
We use third-party service providers to operate our Services. We recommend reviewing their respective privacy policies for more information about their data practices.
4.1. Analytics Services
To understand user behavior and improve our application, we use Google Firebase, Google Analytics, and GameAnalytics.
4.2. Advertising Networks
We work with advertising networks to serve ads in our application, including Google AdMob, Unity Ads, and AppLovin. These advertising networks may collect data such as your advertising ID (IDFA or GAID) and device information, and may use this data to serve personalized ads.
4.3. App Stores and Payment Processors
In-app purchases and app distribution are handled by Apple App Store (operated by Apple Inc.) and Google Play (operated by Google LLC).
5. Advertising Preferences and Tracking
We may use your advertising ID to show you more relevant ads. You can disable personalized advertising at any time through your device settings. On iOS, you can navigate to Settings, then Privacy and Security, then Tracking, and turn off "Allow Apps to Request to Track". On Android, you can navigate to Settings, then Google, then Ads, and enable "Opt out of Ads Personalization" or reset your advertising ID.
On iOS 14.5 and later, you will see a prompt requesting permission to track. Refusing this permission does not prevent you from using the Services, but the ads you see may be less personalized.
6. Sharing of Data
We do not share your personal data with third parties except in limited circumstances. We may share data with our service providers listed in this Policy, when required by law such as court orders or requests from authorized authorities, in the event of a merger, acquisition, or business transfer with prior notice to users, or with your explicit consent. We do not sell your personal data to third parties for marketing purposes.
7. International Data Transfers
Since some of our service providers are located outside Türkiye, particularly in the United States and European Union countries, your personal data may be transferred internationally. Under the KVKK, such transfers are based on your explicit consent or carried out within the framework of countries deemed to provide adequate protection by the Turkish Personal Data Protection Authority. Under the GDPR, transfers are made based on Standard Contractual Clauses or equivalent safeguards.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes of processing. Account data is retained while your account is active and for up to six months after account deletion. Analytics data is anonymized and retained for up to twenty-six months. Purchase records are retained for ten years as required by tax and commercial law. Other data is retained as required by applicable legal retention obligations. At the end of the retention period, data is securely deleted or anonymized.
9. Children's Privacy
Our Services are designed for a mixed audience and target a general audience. We do not knowingly collect personal data from children under thirteen years of age under COPPA, or from children under sixteen years of age under GDPR. For child-directed content, we process only limited data such as non-personalized advertisements, crash reports, and gameplay progress, in compliance with the Google Play Families policy and Apple's child privacy requirements. Personalized advertisements are not shown to users in child-directed segments.
If you are a parent or legal guardian and believe that your child's personal data has been collected, you may request its deletion by contacting us at hello@bonobos.games. Your request will be fulfilled within a reasonable time.
10. Your Rights as a Data Subject
Under KVKK Article 11, GDPR Articles 15 through 22, and the CCPA, you have a number of rights regarding your personal data. You have the right to learn whether your personal data is being processed and to request information about the processing. You may learn the purpose of processing and whether the data is used in accordance with that purpose, as well as the third parties to whom your data has been transferred domestically or internationally. You may request the correction of incomplete or inaccurate data, and the deletion or destruction of your data, which is sometimes referred to as the right to be forgotten. You may request that any correction, deletion, or destruction be notified to third parties to whom the data has been transferred. You have the right to object to processing, to request the transfer of your data to another data controller (data portability), and to withdraw your explicit consent at any time. You may also object to automated decision-making and claim compensation for any damages suffered as a result of unlawful processing.
To exercise these rights, please contact us at hello@bonobos.games. Your request will be addressed within thirty days. You also have the right to file a complaint with the Turkish Personal Data Protection Authority regarding KVKK-related matters.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including SSL and TLS encryption for data transmission, access control and authorization mechanisms, regular security audits and updates, and privacy training and confidentiality agreements for our employees. Please note that no method of data transmission over the internet is one hundred percent secure.
12. Policy Changes
We may update this Policy from time to time. For material changes, we will notify you via in-app notification or email. The updated Policy will take effect on the date it is published on our website. Your continued use of the Services constitutes acceptance of the updated Policy.
13. Contact
For any questions, requests, or complaints regarding our privacy practices, this Policy, or your personal data, you can contact Bonobos Games Yazılım Medya ve Ticaret Limited Şirketi at Maslak Mah. Eski Büyükdere Cad. No: 21 İç Kapı No: 1, Sarıyer / İstanbul, Türkiye, or by email at hello@bonobos.games.